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Frequent Performance Coaching Sessions Increase Employee Engagement

Frequent Performance Coaching Sessions Increase Employee Engagement

Welcome to “Summertime…and Improving Productivity Is Easy: Eight Ways to Increase Employee Engagement,” a ScottMadden eight-part series. Based on a recent Gallup study,[1] we know that approximately 70% of employees are not engaged at work, resulting in lower job...
Five Keys to a Successful Shared Services Transformation

Five Keys to a Successful Shared Services Transformation

Is your organization ready to implement a leading practices shared services delivery model? When organizations effectively implement a shared services delivery model, they can benefit from improved customer experience, better cost control, heightened scalability and...
Finance Shared Services: Leaders Do a Lot of Things Right

Finance Shared Services: Leaders Do a Lot of Things Right

A Discussion of Key Findings from the Latest Finance Shared Services Research Related to Top-Performing Finance Shared Service Centers In December 2020, ScottMadden’s Brad DeMent and Trey Robinson delivered a webinar to discuss the results of the latest APQC finance...
Finance Shared Services: Geographic Model, Governance, and Scope

Finance Shared Services: Geographic Model, Governance, and Scope

A Discussion of Key Findings from the Latest Finance Shared Services Research Related to Structure and Scope of Services In December 2020, ScottMadden’s Brad DeMent and Trey Robinson delivered a webinar to discuss the results of the latest APQC finance shared services...