Dec 19, 2023
Eighteen months after COVID-19 forced workforce disruptions to most utilities, leaders are facing new challenges that may last even longer. The assumption was that once vaccination rates climbed there would be a return to the office and a return to normal. The...
Dec 19, 2023
More than 50 percent of companies have evolved to some form of Global Business Services (GBS) to improve and standardize delivery of support services, leverage infrastructure to scale quickly, and realize savings opportunities. GBS often yields 5 to 20 percent more...
Dec 19, 2023
The P2P process is the combination of two enterprise business process segments that are often managed by different business areas. ScottMadden has found it helpful to think in terms of upstream processes—the world of sourcing and purchasing—and downstream...
Dec 19, 2023
Dec 19, 2023