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North American Shared Services & Outsourcing Week

Join us at SSON’s 21st Annual North American Shared Services & Outsourcing Week and leave with powerful insight that will help you navigate your shared services journey. Brad DeMent, ScottMadden’s partner and finance and accounting practice leader, will serve as your chairman.


If you have not yet registered, you are eligible for a 20% discount off the registration fee. To register with this preferred pricing, simply reference the code 21SSOW_SCOTTMADDEN during checkout.


We are excited to share our expertise by providing practical solutions that will help you establish a successful service delivery model or further improve your service delivery for the next phase in your shared services journey. Regardless of where you stand, we have you covered! In need of a more in-depth review, attend one or both of our interactive pre-conference workshops.


Pre-Conference Workshop

Shared Services 101: How to Design, Build, and Implement Shared Services

This workshop will focus on the essential activities to plan and launch a new shared services operation, including setting the strategy, defining the opportunity, and setting up work streams to ensure all implementation resources are used most efficiently and effectively.



Andy Flores, Partner, ScottMadden, Inc.

Courtney Jackson, Partner, ScottMadden, Inc.

Trish Ferris, Partner, ScottMadden, Inc.

Pre-Conference Workshop

Advancing Your Shared Services Operations: Taking It to the Next Level

Designed for those with mature shared services operations, this workshop will discuss non-traditional, next generation concepts and share strategies to add value to your organization.



Jerred Crosby, Partner, ScottMadden, Inc.

Kimberly Davenport, Partner, ScottMadden, Inc.

Trey Robinson, Partner, ScottMadden, Inc.


For more information, please visit the event website.