Andy Flores

Partner and Corporate Practice Leader

Andy Flores has more than 20 years of experience in consulting, private industry, and government roles. Andy specializes in strategy development, operations improvement and process redesign, supply chain management, shared services implementation, and project management. Prior to joining ScottMadden in 2005, Andy spent six years at McMaster-Carr Supply Company, a multibillion-dollar industrial supply company. During his time at McMaster-Carr, he held a variety of progressive supply chain leadership positions. Additionally, Andy served as an infantry and intelligence officer in the United States Marine Corps. Andy graduated Phi Beta Kappa with a B.A. from the University of North Carolina and received an M.B.A. from Goizueta Business School at Emory University.

Areas of Specialty

Capital Project Planning

Fossil/Hydro Generation

Supply Chain

Management Model and Playbook

Process Improvement

Strategic and Business Planning

Recent Assignments

Led a strategic and business planning initiative at a large generation and transmission utility, working directly with the executive leadership team and board of directors
Assisted an internal technical services organization at a large investor-owned utility in adopting a strategic business planning capability across its seven functional departments to identify and develop plans for key strategic initiatives on an annual basis
Managed a post-merger integration project for a new, multifunction shared services organization. Defined products and services, negotiated service level agreements, and created a new billing and performance management capability
Created a user-friendly, online playbook to drive consistent execution and effectively organize maintenance, operations, human resources, safety, engineering, design, and construction documentation for long-term knowledge transfer for one of the largest generation utilities in the United States
Led the senior executive team at an investor-owned, vertically integrated utility in defining its strategy to build its next generation of gas-fired power plants
Evaluated an international food manufacturer’s end-to-end procure-to-pay process, identified improvement/savings opportunities, created business case, and led team in transforming its existing decentralized functional approach to an integrated, customer-centric service delivery model
Designed and implemented a customer contact center for a multibillion-dollar industrial supplier’s vending program, including telephony, knowledgebase, and case management technology adoption and overall contact center operations
Led the assessment of an investor-owned Canadian utility’s materials planning processes and designed an integrated demand planning approach that improved forecast reliability for critical materials and increased overall materials availability service levels
Established an enterprise-wide supply chain policy, process, and procedure model to improve efficiency and effectiveness at a large investor-owned utility
Performed procure-to-pay assessment, identified an estimated $10.2 million in recurring annual savings, and created an improvement plan to achieve estimated savings at an investor-owned Canadian utility
Spearheaded the development of a product and services catalog and service level agreements for a multifunction shared services organization (finance, HR, IT, and supply chain functions)
Developed master services agreement and assisted a transmission company in establishing a warehousing and logistics outsourcing relationship with a logistics service provider

Viewpoints

“Utility Supply Chain Fundamentals.” EUCI Course Instructor. 2018
“Shared Services Implementation Fundamentals.” AP&P2P Exchange Conference. 2016
“Industry Leading Performance: How Do You and Your Suppliers Measure Up.” Platts Strategic Supply Chain Management Conference. 2015
“Essential Strategic Levers of High-Performing Utility Supply Chains.” Platts Strategic Supply Chain Management Conference. 2014

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