Pharmaceutical Rx – Streamline Procure-to-Pay
ScottMadden has helped a number of organizations implement leading practices throughout their supply chains. Contact us to learn how we can help support your business transformation projects.
At a Glance
P2P Excellence Methodology
The ScottMadden team followed their “P2P Excellence” methodology by:
- Identifying leading practice benchmarks to compare against client performance
- Analyzing client performance in four categories
- Identifying recommendations for improvement
- Creating policies to implement recommendations
Successful Buy-In
ScottMadden’s effective organizational change management and project management practices ensured successful buy-in
Immediate Effects
The organization has begun to work more collaboratively and has demonstrated improvements in key P2P metrics
Challenge
A Fortune 100 pharmaceutical company sought outside perspective to perform an assessment of its internal procure-to-pay (P2P) operations. Management wanted to identify initiatives that would improve the efficiency and effectiveness of this process. ScottMadden was retained by the client to determine how well its P2P practices compared with those of leading organizations and to develop recommendations designed to improve the process.
Process
- Assembled proprietary and externally available benchmarks and leading practices for purchasing and accounts payable and compared these to the internal practices of the client using our “P2P Excellence” methodology
- Conducted site visits to shadow and interview key accounts payable and purchasing personnel and collected performance data and practice information related to the client’s current P2P process
- Analyzed client performance against leading practices in four categories:
- People and organization
- Policy and process
- Tools and technology
- Data and knowledge
- Compared client performance to benchmarks in order to locate client on ScottMadden’s P2P maturity model
- Identified a range of recommendations designed to move the client to the next stage of P2P maturity
- Assisted client in preparing written policies to ensure successful implementation of recommendations
Result
- Provided effective organizational change management and project management practices to ensure successful buy-in
- Helped establish a more collaborative organization with demonstrated improvements in key P2P metrics
Related Insights
Finance Shared Services Implementation: The Roadmap to Reducing Costs and Improving Customer Service
Case Study
ScottMadden was engaged to evaluate and implement shared services for a top multinational defense, security, and aerospace company. This case study reviews a finance shared services implementation…
Preparing Enterprise Finance to Support Strategic Plans in Higher Education
Case Study
With the changing environment in higher education and healthcare, this top-20 private research university was facing a situation common to many higher education institutions—ensuring operations are optimized…
Transforming Services in Higher Education
Case Study
This case study explores how ScottMadden assisted a public research university in transforming their shared services to manage their administrative costs and improve their customer service levels.
Let’s Work Together
We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.