ScottMadden has helped a number of utilities identify best practices and process efficiencies. Contact us to learn how we can help support your utility operations and technology projects.
Met with representatives from each of the LDCs to:
Identified efficiencies across the LDCs through standardization and consolidation
Developed initiative charters to define scope and drive implementation
The continual advancement of technology in The Utility Industry has complicated operations for natural gas local distributions companies (LDCs). Stakeholders, including corporate managers, regulators, and customers, have placed ever-higher expectations on LDCs to provide reliable service while adhering to increasingly stringent requirements. In light of this challenge, many utility organizations are seeking best practices that can help increase standardization across their organization. This case history examines a multiphased implementation strategy by a prominent U.S. – based energy company.
A large energy company with natural gas local distribution companies (LDCs) across the United States wanted to accelerate the identification of best practices and increase the standardization of gas LDC processes to reduce its cost of service. Because the LDCs were geographically dispersed, fostering interactions among peers was vital to ensure alignment. With the help of ScottMadden, a workload-based assessment was performed with client teams, using a series of workshops to identify best practices and efficiency opportunities across the LDCs.
A large US investor-owned utility’s Customer Solutions organization recently restructured, combining two Customer Solutions Innovation organizations.
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ScottMadden worked with a top-10 nuclear fleet operator to develop a management model/playbook to operate its nuclear plants as a fleet.