Dec 19, 2023
How to determine which framework to use for effective ESG reporting The prevalence of corporate reporting on environmental, social, and governance (ESG) topics has grown substantially over the past nine years. In 2019, 90% of companies in the S&P 500 published...
Dec 19, 2023
The Customer Experience: Setting up the Problem In the past two decades, technology disruptions have dramatically shifted customer expectations in the marketplace. Thanks to interactions with best-in-class customer-centric products, services, and applications,...
Dec 19, 2023
In 2014, ScottMadden was quoted in GenerationHub’s article “Consultant: Utilities should avoid ‘victim mentality’ and lead on DG.” “Electric companies must avoid a “victim mentality” on distributed generation (DG) and embrace changes affecting the...
Dec 19, 2023
This article is the first article of a three-part series focused on data protection for shared services. To access additional articles in the series, please see below. Part Two: Building the Foundation for Your Shared Services Data Protection Program Part Three: The...
Dec 19, 2023
Welcome to “Summertime…and Improving Productivity Is Easy: Eight Ways to Increase Employee Engagement,” a ScottMadden eight-part series. Based on a recent Gallup study,[1] we know that approximately 70% of employees are not engaged at work, resulting in lower job...