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Infrastructure Investment and Jobs Act

December 15, 2021

On November 15, 2021, the Infrastructure Investment and Jobs Act or IIJA was passed. This act allows funds to be authorized to highways, highway safety programs, as well as other transit programs. Along with these areas of focus are ones that are a big interest in energy and utilities including grid resilience and smart grid capabilities, cybersecurity, energy storage, and more.

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Embedding NERC Compliance into Operations

December 8, 2021

Utilities need an organized, dynamic system for conducting NERC compliance activities to ensure that they meet evolving requirements. An organized and strategic compliance program can ensure that self-reports are made in a timely manner, corporate-wide processes supporting compliance activities are in place and are effective, standards development activities are coordinated, and compliance work and expertise are not duplicated throughout the organization.

Click below to find out more about why you should embed NERC compliance into your operations.

Scenario Planning for Workplace Strategies

November 5, 2021

Eighteen months after COVID-19 forced workforce disruptions to most utilities, leaders are facing new challenges that may last even longer. The assumption was that once vaccination rates climbed there would be a return to the office and a return to normal. The pandemic would be behind us, and workers would return safely to their pre-COVID workplace.

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Employee Spotlight: Michelle Jordan

November 4, 2021

Michelle Jordan joined ScottMadden in 2019 as an executive assistant in the Westborough office. Michelle works closely with partners Andy Flores, Jim Stephens, and Tim Lyons, providing administrative and project support to ScottMadden’s rates & regulation practice. She also supports the energy markets community of practice (CoP) and is an active member of the rates & regulation CoP. Prior to joining ScottMadden, Michelle held positions in sales and marketing within biotechnology, consulting, and publishing.

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Transforming Your OT Function to Meet the Needs of the Changing Utility Industry

October 5, 2021

Operational technology (OT) is a mission-critical function that must increasingly respond to industry changes. The traditional OT model distributed OT responsibilities across operating areas, embedding these responsibilities within engineering functions. While this model provided OT responsiveness to operating areas, several complications have been revealed that reduce its effectiveness in today’s changing environment:

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Facing Disruption Like We Have Never Experienced It Before

September 23, 2021

We’ve talked for decades about disruption in the electric and gas industries. We’ve faced “unprecedented challenges,” existential threats, fundamental policy changes, exponential technology growth, extreme weather events, and a changing mix of customer preferences and usage patterns. The vertically integrated electric utility framework of the 1970s has been restructured, fragmented, and recast along asset class boundaries (generation, transmission, etc.), each with different business models, operating frameworks, ownership types, and regulatory oversight. Disruptive threats experienced over the past 50 years have become mainstream and are part of our ongoing dialogue. Is today any different? Given the nature and speed by which major disruptors, such as the clean energy transition, are impacting our industry, it might be.

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Using AIDC Technologies to Advance Your Materials Management Practices

September 13, 2021


Barcodes and other automatic identification and data capture (AIDC) technologies are ubiquitous in everyday life. They are found everywhere from grocery stores to passports because they are mature, proven, and less expensive than they once were. Essentially, if you have not found a way to utilize them in your materials management function, you are missing out on worthwhile benefits and stuck in a paper-intensive manual world. AIDC technologies have been used in some capacity since the 1950s, yet today there are still opportunities for adoption. As the internet of things (IoT) and advanced connectivity technologies (e.g., 5G, low Earth orbit satellites) are adopted, AIDC becomes more important than ever to compete with the best-in-class companies and align with materials management leading practices.

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Nuclear Power and Cryptocurrency Mining

September 10, 2021

A Clean Energy Partnership

In February 2020, with bitcoin at $9,275, the business case for mining with nuclear power was a compelling value proposition. Now, at $47,300, that same proposition is much more compelling. When this value proposition is coupled with the mandate for non-carbon-emitting energy use in cryptocurrency mining, nuclear power is a strong partner.

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Manage through Industry Disruption with a Proven Utility Business Planning Approach

August 16, 2021

Leading through Turmoil

Faced with macro challenges that threaten the traditional utility business model—stagnant demand, emergence of distributed resources, decarbonization, unpredictable energy markets, increased regulatory pressures, and lingering impacts of COVID-19—utility leaders are under pressure to simultaneously reduce cost and improve performance.

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Key Considerations for Implementing Live Chat in Your Service Center

August 3, 2021

Are you considering transforming your service delivery model but are unsure about what capabilities and tools to include at launch? Have you been considering advancing your existing shared services center or contact center to the next level by implementing chat capabilities? You’re not alone.

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Build Your Own Texas: Episode 1

July 27, 2021

Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.