| As finance leverages the benefits of shared services for its business customers and the enterprise at large, the model is undergoing constant change. Continue reading The Evolving Role of Human ResourcesIn this information age, we are constantly reminded of disruption, the rate of exponential change, the future of work, customer experience, digital transformation…and the list goes on. However, these discussions often fail to recognize that human resources (HR) can and should play a central role in navigating the uncertainty and ambiguity that lies ahead. As organizations adapt to the shifting landscape, HR can play a critical role in four key areas: Continue reading Decoupling Impact and Public Utility Conservation InvestmentPublic utilities and regulators are implementing various forms of regulatory mechanisms that decouple revenues from commodity sales to remove a disincentive or create an incentive for utilities to invest in and encourage consumers to conserve electricity, natural gas and water. A major question is whether such regulatory mechanisms affect investor-perceived risk, the cost of common equity and the utility rates of such commodities. This is an important question as regulators in the United States are, and have been, considering the impact of decoupling on investment risk and therefore the cost of common equity in rate proceedings. This matter is also important for regulators globally as they consider decoupling as a policy initiative in setting rates and rate of return. Continue reading Global Trends in Financial Shared Service Center LocationsA Discussion of Key Findings Related to Location ConsiderationsIn January of 2019, ScottMadden’s Brad DeMent and Trey Robinson delivered a webinar to discuss the results of the latest finance shared services benchmarking study. The study was designed by ScottMadden and surveys were administered by APQC over four cycles: spring/summer 2014; spring/summer 2015; summer/fall 2016; and spring/summer 2018. The scope of the study covers the following topics for an in-depth analysis of financial shared service centers (SSCs): Delivery model, scope of services, staffing, location, performance, and technologies leveraged. Continue reading Financial Shared Services: Leaders are Leveraging Technology and AnalyticsA Discussion of Key Findings Related to Technology and AnalyticsIn January of 2019, ScottMadden’s Brad DeMent and Trey Robinson delivered a webinar to discuss the results of the latest finance shared services benchmarking study. The study was designed by ScottMadden and surveys were administered by APQC over four cycles: spring/summer 2014; spring/summer 2015; summer/fall 2016; and spring/summer 2018. The scope of the study covers the following topics for an in-depth analysis of financial shared service centers (SSCs): Delivery model, scope of services, staffing, location, performance, and technologies leveraged. Continue reading Financial Shared Services: Comparing Staffing and Cost MetricsA Discussion of Key Findings Related to Staffing, Cost, and ProductivityIn January of 2019, ScottMadden’s Brad DeMent and Trey Robinson delivered a webinar to discuss the results of the latest finance shared services benchmarking study. The study was designed by ScottMadden and surveys were administered by APQC over four cycles: spring/summer 2014; spring/summer 2015; summer/fall 2016; and spring/summer 2018. The scope of the study covers the following topics for an in-depth analysis of financial shared service centers (SSCs): Delivery model, scope of services, staffing, location, performance, and technologies leveraged. Continue reading Financial Shared Services: Governance, Structure, and ScopeA Discussion of Key Findings Related to How Shared Services are Structured and the Scope of ServicesIn January of 2019, ScottMadden’s Brad DeMent and Trey Robinson delivered a webinar to discuss the results of the latest finance shared services benchmarking study. The study was designed by ScottMadden and surveys were administered by APQC over four cycles: spring/summer 2014; spring/summer 2015; summer/fall 2016; and spring/summer 2018. The scope of the study covers the following topics for an in-depth analysis of financial shared service centers (SSCs): Delivery model, scope of services, staffing, location, performance, and technologies leveraged. Continue reading Financial Shared Services: Leaders Do a Lot of Things RightExecutive Summary of Key FindingsIn January of 2019, ScottMadden’s Brad DeMent and Trey Robinson delivered a webinar to discuss the results of the latest finance shared services benchmarking study. The study was designed by ScottMadden and surveys were administered by APQC over four cycles: spring/summer 2014; spring/summer 2015; summer/fall 2016; and spring/summer 2018. The scope of the study covers the following topics for an in-depth analysis of financial shared service centers (SSCs): Delivery model, scope of services, staffing, performance, and technologies leveraged. Continue reading Finance Shared Services Uncovered: Trends in Delivery Models, Scope of Services, Staffing, Performance and TechnologiesIn January of 2019, ScottMadden’s Brad DeMent and Trey Robinson, delivered a webinar to discuss the results of the latest Finance Shared Services Benchmarking Study. Continue reading Decarbonization and RIIO in the United KingdomThe United Kingdom is moving to a decarbonized energy sector and isn’t shying away from experimentation to get there. During a recent fact-finding trip, led by the Smart Electric Power Alliance (SEPA), we gathered practical lessons for the United States and new approaches to growing challenges in the industry related to: Continue reading 10 Characteristics of Top Performing HR Service OrganizationsHandling the Most Pressing Concern for the Utility Industry: The Growing Threat of Cyber AttacksThe Changing Utility Landscape Heightens Security ConcernsThe evolving grid incorporates distributed resources and multi-directional power flows through an abundance of connected assets, increasing the vulnerability of the grid. The utility landscape is adopting communications, sensing, and control systems throughout all levels of the electric grid to make the electric power system more reliable, economical, and environmentally sustainable. EPRI has estimated that the total 20-year investment required Welcome to ScottMadden!Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information. |
