Dec 19, 2023
This is the second article in a series of three focused on intelligent automation in today’s global business services. Article 1: Global Business Services: The Evolving Standard for Global Service Delivery Article 3: How Intelligent Automation Will Impact...
Dec 19, 2023
Outsourcing select processes in HR has continued to be a tool employed by many shared services organizations. Experiencing a CAGR of 6%–7% during 2014 to 2016,[1] the HR outsourcing market has maintained an upward growth trajectory, allowing HR shared services...
Dec 19, 2023
Introduction There are a handful of states that can be counted on to lead change in our nation’s electric industry. For anyone interested in the progress of grid modernization, Illinois is certainly a place to look. Through a series of forward-thinking legislative...
Dec 19, 2023
Has your shared services organization continued to advance in terms of customer service and services offered? If not, it may be time to consider an upgrade. In order to continue to bring value to the business and keep costs down, shared services organizations must...
Dec 19, 2023
New Research Report on Transmission as the Solution for the Integration of Renewables and Resilience by ScottMadden for WIRES Overview This report, prepared by ScottMadden for WIRES, includes a comprehensive overview of the state of play of transmission in the United...
