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Shared Services in Higher Education Charlotte 2018

ScottMadden will join industry leaders as a presenter at SSON’s Shared Services in Higher Education event taking place November 28-November 30, 2018 at the Sheraton Charlotte Hotel in Charlotte, NC. This event offers a unique platform for attendees to gain the knowledge necessary to successfully take the next step in implementing, improving, or expanding shared services in higher education.

Below are details related to ScottMadden’s participation.

Pre-Conference Workshop

Driving Shared Services Success at Every Stage in the Journey… Strategies and Tactics for Long-Term Success

Far too often, organizations invest heavily in the upfront planning and implementation of their shared services model only to let their shared service center stagnate over time. However, successful Shared Services operations continue to adapt and expand after the initial launch to meet the ever-changing needs of their internal customers. In this workshop, we will provide detailed strategies and tactics essential in every stage of your journey to stabilize, standardize, and innovate your shared services operations—pre and post launch. Specifically, we will discuss:

  • Building a long-term strategy for success
  • Establishing a continuous improvement culture
  • Measuring and analyzing performance
  • Building your talent


Courtney Jackson, Partner, ScottMadden, Inc.

Stephanie Dolan, Associate, ScottMadden, Inc.

For additional information, please visit the event website.