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HR Shared Services & Outsourcing Summit May 2016

May 16 – 18, 2016 | Chicago, IL


Radisson Blu Aqua Hotel


ScottMadden, Inc., is proud to sponsor SSON’s 19th Annual HR Shared Services & Outsourcing Summit. This event will include valuable pre-conference workshops and presentations from the ScottMadden team.

If you have not already registered, you are eligible to receive a special 20% discount off the registration fee, courtesy of ScottMadden. To register at this rate, please reference the promo code 19HRSSO_SCOTTMADDEN.

Workshop Session

Driving HR Shared Services Success after Launch – Strategies and Tactics for Long-term Success


HR shared services operations that are ultimately successful continue to adapt and expand after the initial launch to meet the ever-changing needs of their internal customers. However, many operations rest on their launch laurels. In this workshop, we will provide detailed strategies and tactics across stabilizing, standardizing, and innovating your HR shared services operations after launch. Specifically, we will discuss building a long-term strategy for success, setting a continuous improvement culture, measuring and analyzing performance, and building your talent.


Tina Krebs, Partner, ScottMadden

Trish Ferris, Partner, ScottMadden

Kim Davenport, Director, ScottMadden


Client Case Study Presentation


Operational Excellence for HR Shared Services – A Sneak Peek at Warner Bros.’ Latest Production


HR shared services at Warner Bros. had a positive history of process improvement, increasing value, and delivering efficient and effective services. Despite achievements, leaders took a new approach to achieve greater heights of operational excellence. Mixing proven capabilities with the right resources has produced a winning combination. The strategy in place is focused on enhancing the operational environment by eliminating inefficiencies, optimizing technology, and ensuring controls and information security. Jesse Dang will highlight Warner Bros.’ recent achievements and discuss elements that your HR shared services organization should consider.


Facilitator: Jesse Dang, VP Operational Excellence, Warner Bros.


Benchmarking Presentation


HR Shared Services Benchmarking Study – How Do You Compare?


In this session, ScottMadden will present highlights from its fourth annual HR Shared Services Benchmarking Study and discuss four key characteristics among top-performing HR shared services organizations in the study.


Scott Manning, Partner and Corporate & Shared Services Practice Leader, ScottMadden

For more information, please visit the event web site.