Practice Areas:
Outsourcing Consulting
Organizations are constantly focused on keeping costs low and production high. In the never-ending push for optimum efficiency, outsourcing is an attractive option. Many companies already have made the transition—IT outsourcing has experienced more than a decade of tremendous growth, and business process outsourcing is right on its heels.
ScottMadden is well known for its expertise in corporate services delivery (G&A services), which is the focus of many outsourcing efforts. Because our partners and consultants understand management issues and its impact on your business, we are able to help ensure that you can effectively make, communicate, and sell outsourcing decisions.
As a recognized leader in outsourcing consulting services, we have proven methodologies, industry resources, templates and experience with outsourcing, in-sourcing and co-sourcing.
What sets us apart is our unique blend of independence, service delivery expertise, and senior-level involvement with each project.
We understand the impact outsourcing decisions can bring to any organization, and we pay particular attention as we help our clients manage and prepare for this change to help ensure a smooth transition.
Moreover, in an effort to help dispel any real or perceived conflict of interest, we are commercially independent of all outsource service providers.
ScottMadden can work with you to outsource IT (ITO), business processes (BPO), and even core processes (e.g. maintenance and engineering). We can help you make thoughtful and prudent business decisions to:
- Determine the strategy for outsourcing
- Assess the need for outsourcing and build the business case
- Decide what to outsource
- Develop and evaluate requests for proposals (RFPs)
- Select an appropriate vendor
- Define the commercial and technical relationship
- Negotiate and develop the contract
- Implement and execute the plan (go-live)
- Manage organizational change
As in all of our practice areas, our most experienced consultants can provide you the benefit of their experience through hands-on leadership and active involvement. Our partners and directors have extensive outsourcing consulting and management experience and are directly accountable to you for the success of your project.