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Enhanced Visibility and Self-Service with StockStatus Interactive

Self-Service

  • Enable self-service for material status updates significantly reducing inbound inquiries

Proactive Planning

  • Enhance planning and resource allocation through proactive issue identification

Improved Operations

  • Improve operational efficiency by facilitating better decision-making, improved project planning, and execution through timely material fulfillment, and mitigating the risk of unexpected shortages

Challenge

A midsize infrastructure entity was struggling with inventory management and deteriorating material lead times. A significant issue that emerged was the lack of visibility for end users regarding the status of their orders. This led to a considerable amount of supply chain staff time being spent responding to inquiries from various business units, highlighting inefficient supply chain management processes. Additionally, the existing inventory management systems failed to provide comprehensive visibility into pending material issues and purchase order receipts, resulting in unexpected shortages and disruptions to operations.

Process

  • Integrated StockStatus Interactive as the primary inventory, material request, and purchase order monitoring system
  • Conducted over-the-shoulder “ride-alongs” with end users to accelerate adoption
  • Utilized the centralized dashboard feature for near real-time tracking of material requests across the organization
  • Provided visibility into stock levels at all facilities to reduce uncertainty, and improve material allocation and inventory management
  • Tracked outstanding purchase orders and their statuses while flagging late shipments for follow-up with vendors
  • Highlighted expected issues and receipts to enable proactive planning and resource allocation

Result

  • Dramatically reduced effort to obtain information on material status
  • Enhanced decision-making capabilities with comprehensive, up-to-date material information accessible through the system
  • Improved project planning and execution due to timely fulfillment of material requests, reducing delays
  • Enabled self-service across the organization for material needs tracking, decreasing time spent on inquiries
  • Provided expanded visibility into inventory management, encompassing facility-level activity, mitigating the risk of surprise shortages

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We don’t solve problems with canned methodologies; we help you solve the right problem in the right way. Our experience ensures that the solution works for you.