In operational excellence, the goal is the sustainable and sustained improvement of key performance metrics—through a variety of principles, systems, and tools.

At ScottMadden, we help industry leaders in nuclear, fossil, transmission, and distribution attain operational excellence—by designing tiered metrics, benchmarking results, putting leading practice business planning in place, standardizing operations on best practices, and improving processes and methods.

We have been at it for years. In fact, we were pioneers in the initial development of management models, playbooks, and metrics that are now recognized as industry standards. Our team has strong benchmarking capabilities that examine root causes and let leaders focus their improvement efforts on areas that provide the most leverage.