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NERC Audit Support

At a Glance

NERC Audit Training

Provided NERC audit 101 training to utility SMEs​

Audit Preparation

Ensured utility was prepared for the upcoming audit

Compliance Support

Assisted with technical and compliance support during onsite audit

Challenge

An electric utility was preparing for a NERC CIP and O&P audit to take place within the next six months. The utility started to prepare for the audit and anticipated needing support as they had discovered a significant number of RSAWs, evidence, and workflows in various states. A significant number of data requests (100+) were expected soon. The utility also had several organization and staffing challenges, including: ​

  • Only one SME had ever been through a NERC audit before​
  • Evidence was spread across multiple locations and documentation was in various states​
  • SMEs were unsure of what evidence should be provided to answer data requests​
  • There was lack of knowledge in preparing RSAW narratives and in completing the NERC evidence request tool

Process

  • Reviewed existing documentation and evidence to identify any potential gaps or issues​
  • Drafted and edited RSAWs​
  • Provided SME with technical and compliance to support utility directly​
  • Assisted and educated utility SMEs on which evidence should be provided to answer data requests​
  • Provided coordination and alignment of documentation, NERC audit 101 training to utility SMEs, data request management and response support, and onsite technical and compliance support during the actual audit​
  • Assisted with the development of material to present to utility leadership

Result

  • Trained utility staff on how to be effective SMEs for a NERC audit​
  • Utility was able to answer auditor data requests in a timely manner and was prepared for the audit​

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