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Shared Services in Higher Education 2018

April 23, 2018

ScottMadden will join industry leaders as a presenter and chair at SSON’s Shared Services in Higher Education event taking place April 23–25 at the Doubletree Resort – Paradise Valley in Scottsdale, AZ. This event offers a unique platform for attendees to gain the knowledge necessary to successfully take the next step in implementing, improving, or expanding shared services in higher education.

If you have not yet registered, you are eligible for a 20% discount off the registration fee. To register with this preferred pricing, simply reference the code SSHE18_ScottMadden. It can be used via the event website, email (, or by phone (1-800-882-8684).

Track Sessions: Planning & Launching

During the Planning & Launching track, attendees will discover the best practices and actionable strategies for structuring a shared services operation and deploying a new shared services initiative. The sessions will dive into strategies and tools for developing a shared services model to meet business objectives and how to launch a shared services initiative on a shoe string budget. Courtney Jackson, partner at ScottMadden, will serve as track chair.

Strategies and Tools for Developing a Shared Services Model to Meet Your Organization’s Unique Business Objectives

This session will review:

  • Choosing the solution, not just the model
  • Creating the value proposition for a shared services model
  • Characteristics and best practices of a successful shared services center to utilize within your model
  • Pros and cons of the different shared services models, including centralized vs. cluster
  • Upfront costs and potential cost savings

Presenter: Lisa Sharpe, Project Director, Shared Services Operations, Office of the AVP for Finance, West Virginia University

Launching Shared Services Initiatives on a Shoe String Budget

This session will discuss maximizing the effectiveness of existing technology, developing a high-performance culture to drive performance and productivity, and conducting effective and meaningful cost/benefit analysis.


Whitney Pugh, Executive Director of Budget & Planning, Utah State University

Taya Flores, Student Affairs Financial Officer, Utah State University

Case Study Presentation

Campus Engagement: The West Virginia University Success Story


Campus engagement is one of the most difficult, but necessary, steps in a shared services implementation. Identifying which campus populations to talk to and at what phase of the project can be a challenge. How do you design a change management strategy that aligns with the specific needs of each community and enables cross-campus engagement along the way? Join this session to learn about WVU’s shared services model and how it is successfully tackling campus engagement from students to top leadership, and everyone in between.

Presenter: Lisa Sharpe, Project Director, Shared Services Operations, Office of the AVP for Finance, West Virginia University

For additional information, please visit the event website.

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Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.