HR Shared Services Transformation Summit May 2020

May 18, 2020

ScottMadden will join industry leaders as a sponsor and presenter at this year’s HR Shared Services and Outsourcing Summit, being held May 18-21. This is a free, digital event. This event aims to bring together HR shared services professionals and encourage organizations to learn how to transition their HR team from reactive and transactional to strategic and a driving force for enhanced business results.

If you have not yet registered, you are eligible for a 20% registration fee discount. To register with this preferred pricing, simply reference the code HRSS2020_SPEAKER via phone or online.

Below are details related to ScottMadden’s participation.


The Essentials for Change Management Success: Ensuring a Smooth Transformation and Avoiding the Hurdles

How do you establish an efficient, consumer-focused, world-class HR function while meeting organizational needs and readiness? In this session, we will uncover leading change management approaches, communications, marketing, and training strategies and provide tactics for success.


Courtney Jackson, Partner, ScottMadden, Inc.

Trish Ferris, Partner, ScottMadden, Inc.

Client Case Study Presentation

Benchmarking Presentation

How Do You Measure Up?

Join us to hear highlights and see how you compare to the performance benchmarks from ScottMadden and APQC’s HR Shared Services Benchmarking Study. Learn how you measure up to top performers on key metrics for staffing, efficiency, and customer service. Find out trends with service delivery models, governance, technology, automation, and more.

Karen Hilton, partner in ScottMadden’s Corporate & Shared Services practice, will share the latest data from the 2019 HR Shared Services Benchmarking study to discuss what we have learned about HR shared services models and key trends.

Presenter: Karen Hilton, Partner, ScottMadden, Inc.

For additional information, please visit the event website.

Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.