ScottMadden, Inc., will soon partner with the American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to host a financial management webinar. The session will highlight financial shared services organizations (SSOs) design options.
Financial shared services have evolved from a single-function, region-specific setup to the current multiplex environment. But, what’s the critical difference between successful SSOs and those that fail? It’s all about having a good design. Key topics will include:
- Questions to ask in the early stages of financial SSO planning
- Embedding sound service frameworks and governance structures
- Data analytics for predicting customer behavior and boosting service levels
- Pioneering with process robotics in the quest for perpetual efficiencies
For more information or to register for this session, please visit the event
website.