Shared Services & Outsourcing Week

SSOW Presentation Archive

Thank you for joining us at IQPC’s 28th Annual Shared Services & Outsourcing Week.

Provided below are the main conference presentations, sorted by day. You may also download all presentations using the button at the top or bottom. Workshop registrants will receive their workshop materials separately. Also, note that some presenters may have opted out of making their slides available.

If you need assistance, please contact Katie Briel, Marketing Strategist at ScottMadden, at (919) 781-4191 or kbriel@scottmadden.com.



Main Day One

Tuesday, March 25, 2025

How Do We Get the Data?: A Multifunction Assessment of Workforce Efficiency

Speakers: Christine Burrell - Vice President, HR and Payroll, BrandSafway, Rick Bridger - Director, HR Shared Services and Operations, BrandSafway

Keynote Case Study: Nokia’s Value Re-invention & GBS Transformation Beyond Technology Deployment

Speakers: Rod Lindsay - President, Nokia Business Services, Nokia

Main Day Two

Wednesday, March 26, 2025

How Food Service Direct Achieved “No-Touch AR” and Accelerated B2B Sales

Speakers: Daniel Zimmerman - Chief Product and Technology Officer, TreviPay, Krystal Starling - Director of Operational Excellence, FoodServiceDirect.com

How to Integrate Supply Chain into Your Shared Services Organization to Build Synergy

Speakers: Josye Santiago - Sr. Supply Chain Director - Global Operations, Jabil

Bosch's HR Shared Services: Automating for Productivity

Speakers: Jason Paradowski - Head of HR Service and Talent Acquisition Bosch, Americas Region, Bosch USA

Unlock Enterprise Value Through Source to Pay: How Sanofi's Procurement and Business Operations Teams Modernized Operations and from Transactional to Transformational

Speakers: Ryan Burger - SVP, Global Head, Procurement Services, Global Business Operations, Sanofi, Jeff Metzger - Global Head, Procurement Operations, Sanofi

The Power of Process Intelligence in GBS Transformation

Speakers: Nele Rittweger - Senior Product Marketing Manager, Celonis, Patrick Thompson - Former Enterprise GBS & Digital Transformation Officer, Albemarle

Main Day Three

Thursday, March 27, 2025

Transforming Order-to-Cash: Leveraging e-Invoicing and Self-Service Portals to Simplify, Solve, and Comply

Speakers: Eric Joyner - Senior Solutions Marketing Manager, BlackLine

Automate Talent Acquisition: A Case Study in HR Shared Services Innovation

Speakers: Kelly Flaherty Parkinson - VP of HR Operations & Service Enablement, UPS

Building the Foundation for Dramatic Growth: JB Poindexter’s Shared Services Success Story

Speakers: Prathap Varkey - Vice President, Shared Services, JB Poindexter

Do More with Less: Optimize HR Shared Services with Limited Resources

Speakers: Gretchen Nery - Director, Employee Services, AdventHealth, Tom Nesteruk - SVP, HR, Associate Chief People Officer, AdventHealth

Streamline P2P with Automation for Cost Savings and Efficiency

Speakers: Molly Dausch - Global Process Owner, P2P, Zimmer Biomet

 

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