Topics

Business Support Services

February 22, 2016

If your organization is like most, important services, such as facility maintenance, security, insurance, grounds maintenance, and others, are left without a logical home. They are often force-fit into other parts of the organization, or business units must determine how to provide them. Without coordinated management of these services, inefficient contracts, duplicate vendor relationships, and poor non-standard service can arise. If these services are associated with a shared services operation (SSO) and perceived as poorly managed, customer satisfaction suffers.


Continue reading

Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.