Navigating shared services at your higher education institution presents unique challenges stemming from complex structures, diverse objectives and stakeholder groups, and proud, long-standing cultures. Faculty, staff, and students all have needs that must be met through your service delivery model. Decision making takes time and often must include various stakeholders, including central administration, deans, and key faculty members.
ScottMadden’s experienced team understands these unique aspects. We use a disciplined assessment and implementation approach proven in higher education settings. Our higher education clients have achieved savings of 18%-20% and more from implementing a shared services model. Contact us to learn more about how you can improve administrative support functions at your institution.