Establishing a Center of Expertise for an Enterprise-wide RPA Program In this white paper, we analyze the primary models of governance used to oversee RPA programs, explore how a center of expertise can support an RPA program, and discuss the guiding principles for establishing a successful center of expertise.
HR Shared Services Benchmarking Study Highlights This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs.
How Financial Shared Services Can Reduce FTE Numbers How Financial Shared Services Can Reduce FTE Numbers
