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ScottMadden Joins APQC for a Complimentary Finance Shared Services Benchmarking Study

April 3, 2014

ScottMadden, Inc., a general management consulting firm, has partnered with the American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to engage participants in a new benchmarking study focused exclusively on Finance Shared Services Organizations (SSOs).

Unlike general finance benchmark studies, the Finance Shared Services Benchmarking Study provides benchmarks specific to the processes handled by SSOs to give participants a better understanding of performance compared to peer organizations on costs, staffing levels, and productivity measures. This study also provides qualitative information about delivery models and otherSSO practices to provide insight on leading practices.

The study will address these key questions for participants:

  • How do you compare to top-performing SSOs?
  • Which parts of your SSO are most productive?
  • Which global models have the most efficient operations?
  • Are you staffed appropriately?
  • Which processes are most commonly offered in Finance SSOs?

“This study provides a unique opportunity for Finance shared services organizations to obtain relevant benchmarks for their operations. We’ve designed the study based on key metrics and data desired by the market and have leveraged APQC’s world-class benchmarking methodology,” said Karen Hilton, partner at ScottMadden.

For more information, please click here.

About APQC
APQC is a member-based nonprofit and one of the leading proponents of benchmarking and best-practice business research. Working with more than 500 organizations worldwide in all industries, APQC focuses on providing the information they need to work smarter, faster, and with confidence. Every day we uncover the processes and practices that push organizations from good to great. Visit us at and learn how you can make best practices your practices.

About ScottMadden’s Corporate & Shared Services Practice
ScottMadden has been a pioneer in corporate and shared services since the practice began decades ago. Our Corporate & Shared Services practice has completed more than 1,100 projects since the early 90s, including hundreds of large, multi-year implementations. Our clients span a variety of industries from entertainment to energy to high tech. Examples of our projects include business case development, shared services design, and shared services build support and implementation.

About ScottMadden, Inc.
ScottMadden is the management consulting firm that does what it takes to get it done right. Our practice areas include Energy, Clean Tech & Sustainability, and Corporate & Shared Services. We deliver a broad array of consulting services ranging from strategic planning through implementation across many industries, business units, and functions. To learn more, visit | Twitter | Facebook | LinkedIn


Media contact:
Mary Tew

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