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ScottMadden and APQC Host Financial Management Webinar

October 14, 2014

Finance Shared Services: New Metrics and Best Practices

ScottMadden, Inc., a general management consulting firm, recently partnered with the American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to host a financial management webinar. The session, “Finance Shared Services: New Metrics and Best Practices,” highlighted a recent benchmarking study focused exclusively on finance Shared Services Organizations (SSOs).

During this session, Brad DeMent and Trey Robinson, partners at ScottMadden, shared highlights from the study and fielded questions from the audience. Attendees learned about specific processes handled by SSOs and examined costs, staffing levels, and productivity measures. Attendees were also provided qualitative information about delivery models, other SSO practices, and insight on leading practices.

Benchmarking study highlights and a session replay are available.

More information about the benefits, challenges, and future of financial shared services is available here in a report based on an interview APQC conducted with Mr. DeMent and Mr. Robinson.

About APQC
APQC is a member-based nonprofit and one of the leading proponents of benchmarking and best-practice business research. Working with more than 500 organizations worldwide in all industries, APQC focuses on providing the information they need to work smarter, faster, and with confidence. Every day we uncover the processes and practices that push organizations from good to great. For more information, please visit

About ScottMadden’s Corporate & Shared Services Practice
ScottMadden has been a pioneer in corporate and shared services since the practice began decades ago. Our Corporate & Shared Services practice has completed more than 1,100 projects since the early 90s, including hundreds of large, multi-year implementations. Our clients span a variety of industries from entertainment to energy to high tech. Examples of our projects include business case development, shared services design, and shared services build support and implementation.

About ScottMadden, Inc.
ScottMadden is the management consulting firm that does what it takes to get it done right. Our practice areas include Energy, Clean Tech & Sustainability, and Corporate & Shared Services. We deliver a broad array of consulting services ranging from strategic planning through implementation across many industries, business units, and functions. To learn more, | Twitter | Facebook | LinkedIn


Media contact:
Mary Tew

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