ScottMadden, Inc., a general management consulting firm, recently joined forces with ADP, an American provider of business outsourcing solutions, to co-sponsor and facilitate the 17th Semi-Annual Shared Services Executive Forum in San Jose, CA.
This forum, hosted by eBay, Inc., provided a unique gathering for executives to exchange and discuss ideas with other leaders of world-class shared services organizations on topics such as:
- The eBay, Inc. shared services journey
- Marketing shared services
- Voice of the customer
- Performance management
- Workforce planning
“This was one of the most interactive sessions of any industry gathering we have witnessed. This is a testament to the effort of our hosts at eBay, Inc. and the engaged and interactive participants from some of America’s most dynamic organizations,” saidJerred Crosby, partner at ScottMadden. “We had leaders sharing their perspectives on challenges like harnessing customer feedback, multi-functional alignment, and workforce planning. We also arranged functional breakout sessions to focus on specific topics in areas like human resources and accounting. These exchanges provided some implementable takeaways and on-the-spot problem-solving.”
To learn more about future events, please contact us.
About ScottMadden’s Corporate & Shared Services Practice
ScottMadden has been a pioneer in corporate and shared services since the practice began decades ago. Our Corporate & Shared Services practice has completed more than 1,100 projects since the early 90s, including hundreds of large, multi-year implementations. Our clients span a variety of industries from entertainment to energy to high tech. Examples of our projects include business case development, shared services design, and shared services build support and implementation.
About ScottMadden, Inc.
ScottMadden is the management consulting firm that does what it takes to get it done right. Our practice areas include Energy, Clean Tech & Sustainability, and Corporate & Shared Services. We deliver a broad array of consulting services ranging from strategic planning through implementation across many industries, business units, and functions. To learn more, visitwww.scottmadden.com | Twitter | Facebook | LinkedIn