Work Activity Analysis for Large University
ScottMadden has helped with a number of organizations achieve efficiencies through operating model improvements. Contact us to learn how we can help support your operational effectiveness projects.
At a Glance
Work Activity Assessment
The work activity assessment was used to identify the percentage of time individuals dedicated to activities associated with each target function
Leading Practices
ScottMadden provided analysis of opportunities based on leading practices and benchmarks
Financial Savings
The project generated significant cost reductions and improved efficiency
Challenge
A large state university sought to improve institutional effectiveness and strengthen its culture of service by ensuring that academic support activities and business practices were efficient, responsive, and cost effective.
Process
- Employed ScottMadden’s proprietary survey tool to conduct a work activity assessment of more than 2,000 staff members to determine who performs the functional area activities and the level of effort (FTEs) employed to complete that work
- Provided analysis of opportunities based on leading practices and benchmarks
- Assisted in designing, configuring, deploying, and tabulating a survey to capture the percentage of time individuals dedicated to activities associated with target functions
Result
- 95.8% survey response rate
- Project generated significant cost reductions and improved efficiency
- Utilizing project results, the university continued its more detailed planning for the number, scope, and location of its regional business operations centers
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We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.