This article, by Mary Driscoll, senior research fellow at American Productivity & Quality Center (APQC) and ScottMadden partner Brad DeMent, discusses how a well-defined shared services strategy and continuous process improvement mindset can add value to a business.

View More

Contributing Authors

Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.