Planning, Persistence, Performance, and Patience: The “4 Ps” of Shared Services Leadership

The breadth of opportunity for shared services organizations has continued to evolve but only some have been able to take advantage. Effective leadership is separating organizations that constantly extend their footprint and advance their corporate position from those that remain restricted to a limited set of transactional services. In this article ScottMadden takes a look at skills exercised by leaders of top achieving shared services organizations – those constantly pushing the envelope of growth and corporate value.

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