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A Guide for Managing Talent in Shared Services Organizations

Talent management has become a critical topic for shared services leaders as they face the challenge of attracting and retaining the best and brightest talent for their shared services organizations (SSOs), while managing costs and performance levels in a hypercompetitive environment.

To address this topic and learn about industry best practices for talent management, ScottMadden designed a study focused on talent management for SSOs. This study was the first cycle of a multi-year study of industry-specific trends in talent management.

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