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A Discussion of the Changing Role of the HR Business Partner in a Shared Services Model

The HR business partner is the most critical, yet frequently ignored role in the move to HR shared services. Much attention is given to new roles created by a shared services model while little attention is given to how the business partner role must change with the new model. This is the third session of an HR Shared Services learning series that ScottMadden is presenting in conjunction with Shared Services & Outsourcing Network (SSON). In this session, we cover the important evolution of the business partner role and the skills and competencies needed to effectively support the business.

For more in this series, please see:

Building a Business Case for Shared Services

HR Shared Services Technologies

HR Shared Services Expansion

Shared Services Customer Satisfaction

Post-Launch Success Factors

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