The Fundamentals of Designing, Building, & Implementing a Service Delivery Center
APQC Webinar Series
ScottMadden recently partnered with APQC for a complimentary three-part webinar series focused on shared services.
This webinar session, presented by Tina Krebs and Trey Robinson, partners at ScottMadden, focused on the essential activities to plan, launch, and stabilize a new shared services operation including: critical success factors for your business case, top 10 implementation challenges, and three keys to post-launch success.
For more in this series, please see:
Additional Contributing Author: Tina KrebsView More