ScottMadden»Insights Library»Shared Services Design and Structure: Gaining Consensus

Shared Services Design and Structure: Gaining Consensus

Download PDF Print Share

This is the second article in a series of four, jointly developed by APQC and ScottMadden on the topic of Financial Shared Services. The series is based on interviews APQC conducted with ScottMadden Partner Brad DeMent, who leads the firm’s financial shared services practice.

The following article focuses on gaining buy-in for the shared services design and governance through the following topics:

  • Lessons learned: dealing with business unit objections
  • Making key design decisions
  • Steps for your implementation
  • Establishing effective governance
  • Developing service level agreements

Download the second article at the PDF link above or explore the whole series below.

Financial Shared Services Centers: Driving Excellence from the Start

Shared Services: The Crossroads in IT Planning

Shared Services: Putting the Right People in the Right Jobs

Additional Contributing Author

Mary Driscoll – APQC

View More

Contributing Authors

May we suggest:

Corporate & Shared Services

We work step-by-step with clients to ensure each project’s success. Our strong team of consultants employs an adaptable framework to guide clients to the best decision for their unique situations and, ultimately, a corporate and shared services solution. We do what we say we are going to do, with integrity, tenacity, and a genuine passion for the work throughout the entire project.

Learn more about our Corporate & Shared Services practice area.

Let's get the conversation started.
404.814.0020
info@scottmadden.com

Contact Form

Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.