ScottMadden»Insights Library»Article»Shared Services Design and Structure: Gaining Consensus

Shared Services Design and Structure: Gaining Consensus

May we suggest:

Print

Share

This is the second article in a series of four, jointly developed by APQC and ScottMadden on the topic of Financial Shared Services. The series is based on interviews APQC conducted with ScottMadden Partner Brad DeMent, who leads the firm’s financial shared services practice.

The following article focuses on gaining buy-in for the shared services design and governance through the following topics:

Lessons learned: dealing with business unit objections
Making key design decisions
Steps for your implementation
Establishing effective governance
Developing service level agreements

Download the second article at the PDF link above or explore the whole series below.

Financial Shared Services Centers: Driving Excellence from the Start

Shared Services: The Crossroads in IT Planning

Shared Services: Putting the Right People in the Right Jobs

Additional Contributing Author

Mary Driscoll – APQC

Contributing Authors

Brad DeMent Partner

May we suggest:

How Can Advanced Contact Center Technologies Enhance Your SSC?

This article focuses on the three key benefits SSCs can reap by adopting these enabling technologies.

Traits of Successful Shared Services Leaders

In this article ScottMadden takes a look at skills exercised by leaders of top achieving shared services organizations – those constantly pushing the envelope of growth and corporate value.

Financial Shared Services Centers: Driving Excellence from the Start

The first article focuses on attributes of a true shared services organization, benefits to be gained from the model for the corporation and business units, and when and why to focus on performance management and continuous improvement.

An Innovative Model for Delivering Shared Services in Higher Education

This case study reviews how ScottMadden helped the University of Saskatchewan design and implement an innovative, horizontally and vertically integrated shared services model across human resources, finance, and research.

Corporate &
Shared Services

We work step-by-step with clients to ensure each project’s success. Our strong team of consultants employs an adaptable framework to guide clients to the best decision for their unique situations. We do what we say we are going to do, with integrity, tenacity, and a genuine passion for the work throughout the entire project.

Learn more about our Corporate & Shared Services practice area.

Let's get the conversation started.
404.814.0020
info@scottmadden.com

Or let us get in touch with you: Contact Form

Shared Services Design and Structure: Gaining Consensus

Welcome to ScottMadden!