ScottMadden and APQC Article Series: Financial Shared Services
The concept of shared services has been in the management lexicon for more than 20 years. But enthusiasm for process improvement and optimization in this area has waxed and waned—largely in sync with broad economic conditions. Recent APQC studies, including a member survey, indicate a period of renewed enthusiasm.
Many companies are still embarking on developing a shared services model for their company or are looking for ways to improve their current shared services operation. These articles address a series of questions that are relevant for both audiences and provide lessons learned from one of ScottMadden’s shared services experts.
Read the articles by clicking on the links below:
- Financial Shared Services Centers: Driving Excellence from the Start
- Shared Services Design and Structure: Gaining Consensus
- Shared Services: the Crossroads in IT Planning
- Shared Services: Putting the Right People in the Right Jobs