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The Role of Robotics in Financial Shared Services

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In this Q&A interview with Brad DeMent and Trey Robinson, partner at ScottMadden, APQC asked how robotic process automation (RPA) is set to change financial shared service organizations (SSOs). Find out the details in this report.

This is the second in a two-part series. To access the first article in the series, please click here.

Contributing Authors

Brad DeMent Partner

Trey Robinson Partner

May we suggest:

Changing Finance Skillsets in a Digital World: How the Wave of Technology Is Changing the Skillsets Financial Employees Need

What is driving the evolution of the finance skillset? Access this new white paper to explore this question and learn four key skills that are crucial for future finance professionals.

Finance Shared Services Uncovered: Trends in Delivery Models, Scope of Services, Staffing, Performance and Technologies

This article series provides an in-depth analysis of the latest Finance Shared Services Benchmarking Study and shares key highlights related to the delivery model, scope of services, staffing, performance, and technologies leveraged.

Establishing a Center of Expertise for an Enterprise-wide RPA Program

In this white paper, we analyze the primary models of governance used to oversee RPA programs, explore how a center of expertise can support an RPA program, and discuss the guiding principles for establishing a successful center of expertise.

Plan a Sustainable, Enterprise-wide RPA Model

In this white paper, we explore how to design a digital strategy to achieve a sustainable operating model for robotic process automation (RPA) and other process automation technologies in the face of significant growth.

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The Role of Robotics in Financial Shared Services

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