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The Role of Robotics in Financial Shared Services

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In this Q&A interview with Brad DeMent and Trey Robinson, partner at ScottMadden, APQC asked how robotic process automation (RPA) is set to change financial shared service organizations (SSOs). Find out the details in this report.

This is the second in a two-part series. To access the first article in the series, please click here.

Contributing Authors

Brad DeMent Partner

Trey Robinson Partner

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This series article highlights key takeaways from the latest Finance Shared Services Benchmarking Study, including the attributes of top-performing SSCs and historical trends over the last four years of the study.

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This study is focused on the shared services delivery model and covers topics including delivery model, staffing and performance, technology, and scope of services.

Will the COVID-19 Pandemic Upend Finance Service Delivery Models?

In this deep-dive Q&A, experts Brad DeMent and Trey Robinson share insights, tips, and recommendations on how to lean into the finance delivery model during COVID-19 and beyond.

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VAs can deliver scale and flexibility to allow companies better interaction with their customers and ensure more accurate information flow. Learn key elements and practical use cases in this ScottMadden article.

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Learn more about our Corporate & Shared Services practice area.

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The Role of Robotics in Financial Shared Services

Contributing Authors

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The Role of Robotics in Financial Shared Services

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