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The Role of Robotics in Financial Shared Services

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In this Q&A interview with Brad DeMent and Trey Robinson, partner at ScottMadden, APQC asked how robotic process automation (RPA) is set to change financial shared service organizations (SSOs). Find out the details in this report.

This is the second in a two-part series. To access the first article in the series, please click here.

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Contributing Authors

May we suggest:

The Shared Services Journey: Design and Implementation

Organizations are continuing to assess and transform their corporate support functions to improve service, gain scalability, increase compliance, and reduce cost. Transforming a support function to a top-tier leading practice organization requires a range of knowledge from process redesign to technology design and configuration to change enablement. ScottMadden brings a combination of skills and experience in shared services to each project which enables us to customize a plan unique to your organization, enabling you to navigate each stage of your shared services journey.

Corporate &
Shared Services

We work step-by-step with clients to ensure each project’s success. Our strong team of consultants employs an adaptable framework to guide clients to the best decision for their unique situations. We do what we say we are going to do, with integrity, tenacity, and a genuine passion for the work throughout the entire project.

Learn more about our Corporate & Shared Services practice area.

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