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The Role of Robotics in Financial Shared Services

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In this Q&A interview with Brad DeMent and Trey Robinson, partner at ScottMadden, APQC asked how robotic process automation (RPA) is set to change financial shared service organizations (SSOs). Find out the details in this report.

This is the second in a two-part series. To access the first article in the series, please click here.

Contributing Authors

Brad DeMent Partner

Trey Robinson Partner

May we suggest:

Five Keys to Designing the Future Finance Model

What are the five keys to designing the future finance model? Dive into this report to see how centers of expertise, automation, skillset changes, global models, and the use of BPO are all impacting the evolution of the finance delivery model.

Changing Finance Skillsets in a Digital World: How the Wave of Technology Is Changing the Skillsets Financial Employees Need

What is driving the evolution of the finance skillset? Access this new white paper to explore this question and learn four key skills that are crucial for future finance professionals.

Finance Shared Services Uncovered: Trends in Delivery Models, Scope of Services, Staffing, Performance and Technologies

This article series provides an in-depth analysis of the latest Finance Shared Services Benchmarking Study and shares key highlights related to the delivery model, scope of services, staffing, performance, and technologies leveraged.

Establishing a Center of Expertise for an Enterprise-wide RPA Program

In this white paper, we analyze the primary models of governance used to oversee RPA programs, explore how a center of expertise can support an RPA program, and discuss the guiding principles for establishing a successful center of expertise.

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The Role of Robotics in Financial Shared Services

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