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Focusing the organization’s resources on the right things and doing those things the right way

Electric and gas companies continue to be faced with: attrition or slow growth, at best, volatile commodity prices, uncertain demand, shrinking margins, and continued competition from evolving technologies.

Addressing these issues can be challenging, particularly for companies with a traditional utility mindset and investments often steeped in the legacy of a 100+ year-old company. Taking a fresh look at what you do, and how you do it, is good for shareholders, customers, and employees. This report examines the tools and techniques used to improve and manage productivity.

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