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Driving Success with HR Competency Assessments

At a Glance

HR Competency Builder

Deployed the ScottMadden HR Competency Builder and analyzed the output utilizing the survey analytics tool

Talent Development

Survey results helped the client enhance professional development efforts to focus on skillset gaps

Organizational Staffing

The client received crucial data needed to align employees to new, future state roles during the organizational redesign

Challenge

A not-for-profit healthcare system had engaged ScottMadden to implement a new HR service delivery model. The client wanted to ensure that current HR staff were slated into new, future state roles that matched their competencies. As a result, ScottMadden was engaged to assess the competencies of current HR staff to support the transition to the new model and identify needs for professional development.

Process

  • Collaborated with the client to refine competencies and questions in ScottMadden’s HR Competency Builder for best alignment with the client’s organization
  • Planned a 360-degree survey approach involving multiple raters to enhance the accuracy of survey results
  • Deployed the Competency Builder and analyzed output utilizing a proprietary survey analytics tool
  • Worked with client-led change management and communications team to develop messaging for employees and managers about the results
  • Prepared managers to discuss assessment results with employees

Result

  • The client enhanced professional development efforts to focus on skillset gaps that emerged from survey results
  • Specific development plans were created for each employee based on the output of the assessment
  • The client was equipped with data needed to align employees to new, future state roles during the organizational design of the implementation

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