Many LDCs operate with a traditional utility mindset, and often have culture and investments steeped in the legacy of a 100+ year old company, making it difficult to address challenges of attrition, volatile commodity prices, uncertain demand, shrinking margins, and continued competition from electric. Several leading LDCs have used a proven Business Process Improvement (BPI) method to review and improve their core business. In doing so, they have improved operating income per employee, ingrained a culture of continuous improvement, and created real, positive change in how employees do their jobs. Learn more in this white paper.
Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.