Building a Business Case for Shared Services

A Discussion of Key Concepts in Evaluating the Feasibility of Shared Services

A solid business case provides the foundation for implementing a successful shared services organization. This is the first session in an HR Shared Services learning series that ScottMadden is presenting in conjunction with Shared Services & Outsourcing Network (SSON). In this session, we cover the elements of a good business case including examining current costs, projecting costs and savings based on your future design, and conducting sensitivity analysis to understand possible outcomes. This presentation provides detailed guidelines and lessons learned for developing a sound business case.

For more in this series, please see:

HR Shared Services Technologies

The HR Business Partner

HR Shared Services Expansion

Shared Services Customer Satisfaction

Post-Launch Success Factors

View More View Accessible Version

Contributing Authors

Adithya Mathai Director

Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.