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When you make the decision to embark on the shared services journey or expand operations, the facility location question will be top of mind for your stakeholders and shared services operations (SSO) leader. Finding a strategic location for your SSO is an important and challenging decision that can impact your cost efficiencies and long-term talent pool. There are many criteria to consider and stakeholder preferences to manage. Thankfully, following a structured approach to selecting a geographic location provides the opportunity to gain stakeholder buy-in, which is critical to the success of your SSO.

But, what does a structured approach look like? What are the key benefits? What questions should you consider along the way? In this report, ScottMadden discusses the best practices for selecting your shared services location.


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