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Achieving Real Dollar Savings by Implementing Shared Services – A Study of Business Case Data

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The outcomes of a business case can mean a make-or-break decision for moving forward with shared services. It is critical that you create a business case to understand your costs and savings opportunities and be able to demonstrate the benefits of this significant change to your organization. Additionally, the business case creates the baseline from which to measure your progress once you go live with the new model.

ScottMadden recently updated our analysis of shared services business cases we helped develop for our clients in the areas of finance and accounting (F&A), human resources (HR), and multifunction shared services. These business cases spanned a wide range of industries, including:

Communications/entertainment
Energy
Healthcare
Life sciences/pharmaceuticals
Manufacturing
Public sector (government, non-profit, education)
Security/aerospace/defense

We looked for typical returns and staff reductions, as well as ranges for implementation costs and significant savings opportunities. The latest results of this analysis are presented in this report.

Additional Contributing Author: Min Qin

Contributing Authors

Karen Hilton Partner

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Robotic Process Automation is being used by many organizations as an innovative way to improve business performance and gain process efficiency. View this article to explore how RPA can help improve the employee experience.

Considering a Phased Approach to Implementing Shared Services?

If you have decided to move to a shared services delivery model, you should consider a phased approach based on the complexity of your services and employee base. This article shares how to manage the change appropriately.

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ScottMadden can help you understand and resolve your shared services security issues by improving how you manage and govern cybersecurity. This video highlights the key strategies to help you achieve your shared services security goals.

Corporate &
Shared Services

We work step-by-step with clients to ensure each project’s success. Our strong team of consultants employs an adaptable framework to guide clients to the best decision for their unique situations. We do what we say we are going to do, with integrity, tenacity, and a genuine passion for the work throughout the entire project.

Learn more about our Corporate & Shared Services practice area.

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Achieving Real Dollar Savings by Implementing Shared Services – A Study of Business Case Data

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