Our success comes from working side-by-side with our clients, helping them identify the right solution for each challenge. Doing it all with integrity, tenacity, and a genuine passion for the work is what sets us apart.
A History of Trust
Peter Scott and Tom Madden, whose names were paired to create our company name, were long-term friends and started in the consulting business together at Theodore Barry & Associates. In 1983, Scott decided to take management consulting down a fresh path, and he formed the firm that would become known as ScottMadden. At that time, Tom was the CEO of Theodore Barry & Associates.
From his first client relationship, Scott did everything in his power to exceed expectations on every project. This is where the relationship model that would define our company was developed: Clients’ needs always come first, and ScottMadden will serve them as a trusted advisor for the long term.
In 1990, Madden resigned from Theodore Barry & Associates and joined ScottMadden. By the end of the 1990s, the firm had eclipsed 1,000 projects, and our areas of expertise had expanded to include shared services. Even with this expansion and diversification, ScottMadden continued to be known for creating results that set businesses up for success.
We pride ourselves on our collaborative approach—truly engaging clients, working side-by-side to produce results. One of the keys is flexibility in our service delivery. ScottMadden consultants sit down with each client to determine their needs and then personalize the work to focus on the things most important to the company’s success. We do more than just solve problems—we solve the right problems in the right way. Putting the clients’ needs first, every time, this approach is the heart of the firm today.
In 2000, with the same spirit that Scott established in 1983, ScottMadden continued to evolve and grow under the new leadership of Brad Kitchens. As clients’ needs evolved, areas of expertise expanded, and practice areas were added to meet the changing needs.
Today, ScottMadden delivers a broad array of consulting services across the Energy and Corporate & Shared Services practices from strategic planning through implementation across many industries, business units, and functions. The firm’s client retention rate is a source of pride—our very first client is still with us today, more than 35 years later.
When clients engage ScottMadden, they work with genuine people who know what they are doing and love doing it. The ScottMadden team believes that client success is the most important measure of our own success.
The pride of 35+ years of a job done right is only matched by the excitement of what the future holds. How can ScottMadden help you?