For most companies, the procure-to-pay (P2P) process has evolved to where upstream processes (procurement) and downstream processes (accounts payable) are managed by different organizations and are typically disconnected at key integration points. These disconnects drive rework, inefficiency, frustration, and overall higher costs to serve. Getting P2P integration “right” offers tremendous long-term value.
Developing an integrated P2P model goes beyond optimizing transactions or improving processing efficiency. We believe that you must have a clear strategy, an effective governance model, and a balanced service delivery model. Moreover, clear alignment across an enterprise, not just procurement and accounts payable, must be the central driver for any transformation effort to be successful.
ScottMadden can help you with strategic planning and design, and we can also address specific areas, such as transforming organizational/service delivery models, improving management controls, consolidating specific functions, streamlining transaction processing, implementing supporting technologies, and understanding/resolving customer issues.