Topics

Healthcare Shared Services

April 5, 2018

Having worked extensively with our healthcare clients, our experienced team understands the complexities and constraints you face and more importantly the opportunities that exist. We have seen how the current state of healthcare regulation, market consolidation, and integration, as well as the need for healthcare affordability can all impact plans for shared services and other corporate and business service transformations. We have helped clients navigate a series of complex governance
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Higher Education Shared Services

April 5, 2018

Navigating shared services at your higher education institution presents unique challenges stemming from complex structures, diverse objectives and stakeholder groups, and proud, long-standing cultures. Faculty, staff, and students all have needs that must be met through your service delivery model. Decision making takes time and often must include various stakeholders, including central administration, deans, and key faculty members.

ScottMadden’s experienced team understands these unique aspects. We use a disciplined assessment and implementation approach proven in higher education settings. Our higher education clients have achieved savings of 18%-20% and more from implementing a shared services model. Contact us to learn more about how you can improve administrative support functions at your institution.

Energy Corporate Services

April 2, 2018

As a utility leader, you are faced with the challenge of delivering efficient and effective support services to a business that is undergoing an unprecedented degree of industry change. Service company structures, shared services models, and corporate structures must address various needs, often supporting both regulated and unregulated entities. Service delivery processes need to work for diverse employee groups ranging from plant and field locations to corporate offices. Cost challenges are ever-present due to shrinking margins.

Leveraging more than 30 years of experience working with utility clients, we can help you determine the right operating model and governance structure, assess and improve your corporate functions, and bring increased value to your company. Contact us to learn more about improving your corporate and shared services.

Retail Shared Services

March 30, 2018

Our experienced team understands the operational complexities and challenges you face as a retail leader. Service delivery, policies, and programs need to consider employees ranging from seasonal support to senior management. The nature of retail jobs means that employees and managers have limited ability to transact or access online training resources. High turnover often requires constant hiring, and employee relations and labor relations challenges are typical. With employees widely distributed across geographies and sites, there is typically an opportunity to deliver employee relations support centrally. Lower margins equate to lean support staff, limiting savings opportunities when making the case for shared services. All of these challenges and opportunities require developing an adaptable framework to ensure your company’s success.


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Smart Integration of Solar

December 4, 2017

Many regions in the United States are experiencing rapid growth of solar. These existing or traditional systems are often designed and operated to generate and deliver the maximum amount of electricity in real time. Operational challenges are becoming evident in markets with high penetrations of traditional solar. However, utility-scale solar holds the potential if operated differently to address some of these issues on the electric grid by itself. The key to this transition is to understand the potential impacts of high penetrations of solar and identify solutions that ensure grid flexibility and reliability.


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Work Activity Assessment

November 21, 2017

When you begin to think about changing your delivery model, one of your first questions is likely, “where do I start?”
Whether you are considering a shared services model, have implemented a shared services model you wish to improve,
or are interested in making other changes to your delivery model and staffing levels, understanding who does what
work is critical in determining the right solution.


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Litigation and Arbitration Support

August 14, 2017

Energy markets are becoming increasingly complex, with overlapping jurisdictions and sophisticated participants, often with rival interests. With those changes, disputes become more frequent and their consequences of greater significance.

ScottMadden’s experts can assist you in all phases of the litigation process, from identifying critical issues, to developing and presenting principled and rigorous analyses, deposition and hearing preparation, to providing post-hearing support. Our experts have participated in complex arbitrated matters, including valuation disputes, and economic damages. We combine our rigorous approach to complex economic analysis with our fundamental understanding of market structure and operations to provide you with clear and compelling support throughout the litigation process.

Financial Advisory

August 14, 2017

As utilities look to strategies beyond organic growth to meet their strategic objectives, acquisitions and divestitures have become important alternatives. Complex operating, financial, and regulatory requirements will determine whether those transactions are successful. On both the buy and sell sides, transaction participants require advisors that can help navigate those requirements, and ensure the transaction meets their near- and long-term objectives.


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Market Assessment

August 14, 2017

Energy markets continue to experience market disruptions and changes driven by technology advancements and evolving public policies.


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Expert Witness Testimony

August 14, 2017

As regulatory proceedings become increasingly complex, contested issues become more complicated, and more consequential.  Issues become inter-related, requiring clear, compelling, and rigorous expert testimony and support throughout the rate filing process.


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Regulatory Policy

August 14, 2017

As states assert their energy policy preferences in new ways, there is contested ground at the formerly “bright line” of federal/state jurisdiction. Although policies are being shaped, potential outcomes remain uncertain.


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Rate Case Planning

August 14, 2017

Welcome to ScottMadden!

Sussex Economic Advisors is now part of ScottMadden. We invite you to learn more about our expanded firm. Please use the Contact Us form to request additional information.