Practice Areas: Shared Services
Real Estate and Facilities Shared Services
Many companies control considerable real estate assets that significantly impact corporate image, organizational effectiveness, and financial results. Yet a number of those same companies spend little time developing corporate-level strategies to increase the value and utility of those holdings. ScottMadden can help you improve the performance of your real property assets to support the overall strategy and goals of your corporation. We focus on the business model for service delivery, as well as the organization accountable for managing the model.
We understand that functions go through stages of development, so we created a maturity model for corporate real estate and infrastructure management practices that can help you visualize how your operations compare to the model and to leading industry practices. Our facilities management consultants have extensive experience developing the infrastructure required for performance improvement. We can help you with process and organization design and implementation as well as operations improvement.
The overall performance of real estate and facilities shared services organizations is directly influenced by:
- Alignment of strategy with corporate direction
- Degree of executive sponsorship
- Clarity of governance
- Strength of business cases
- Clarity of product/service definitions
- Effectiveness of customer relationship management
- Application of technology
- Application of performance metrics
- Availability of operations information
ScottMadden consultants will help you manage your real estate and facilities assets and address each area of performance to help propel you through the maturity model and become a leader in the real estate and facilities function.