Viewpoints

Success of a shared-services operation depends upon more than just a good plan and solid execution and like any good relationship; it requires constant monitoring and regular maintenance. Without a serious, ongoing commitment by the CEO, CFO, CIO, and m...

Effective governance is a critically important enabler in achieving “top performer” status. “Governance” is the third topic in a supply chain learning series presented by ScottMadden and Shared Services & Outsourcing Net...

The capital project landscape is increasingly difficult to traverse. Project construction and material costs continue to escalate, the environmental and regulatory picture remains unclear, and project schedule compression has become the norm. In respons...

Generation and Transmission cooperatives face a rapidly changing business outlook with complex and high-stakes challenges on many fronts. We believe these organizations must address five key strategic priorities to confront the future with confidence in...

Most utilities focus on ways to improve operational reliability, cost of service, and external customer service. Although internal services organizations are not typically directly linked to external customers, they play an important role in the co...

Accounts Payable (AP) has proven to be extremely effective in a shared services model but efficiencies are largely dependent on upstream supply chain processes. When leading shared services operations look for performance improvements or cost reductions...

We are pleased to announce our November 2011 issue of THE SCOTTMADDEN ENERGY INDUSTRY UPDATE. This semi-annual publication features our view of recent significant events and emerging trends in the energy industry.   Download Full Report (PD...

“The Enterprise Supply Chain View” is the first topic of a supply chain learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we focus on key characteristics of the enter...