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ScottMadden Facilities

Facilities

We help clients manage their real estate and facilities assets and address each area of performance to help them propel through the maturity model and become a leader in real estate and facilities management.

Many companies control considerable real estate assets that significantly impact corporate image, organizational effectiveness, employee productivity, and financial results. Yet a number of those same companies spend little time developing corporate-level strategies to increase the value and utility of those holdings.

 

We understand that functions go through stages of development, so we created a maturity model for corporate real estate and facilities management practices that can help you visualize how your operations compare to the model and to leading industry practices. 

 

Key drivers of the overall performance of real estate and facilities shared services organizations include:

  • Alignment of strategy with corporate direction
  • Degree of executive sponsorship
  • Clarity of governance
  • Strength of business cases
  • Clarity of service definitions
  • Effectiveness of customer relationship management
  • Application of technology
  • Design and use of performance metrics
  • Availability of operations information
 
 
 
 
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