Functions

We help clients worldwide optimize their performance of important, but noncore, business functions.

Our areas of expertise span the spectrum of middle and back office support services.

Compared to most other business strategies, the success rates of shared services are remarkably high. Cost is still the primary driver for establishing shared services within support services. However, the need for consistency and integration across the enterprise are increasingly important. Constant attention and oversight to shared services will not only help organizations achieve all possible benefits, it will also help uncover new opportunities.

As its growth over the past decade illustrates, shared services is an evolving concept. Those companies that are constantly ready to tap into emerging benefits will ultimately enjoy the greatest strategic gains and associated rewards.

Areas of Focus

Multi-Function

The most challenging shared services startups are those that include multiple functions under the shared services umbrella while yielding greater value and efficiency.

Human Resources

Increasingly, companies are demanding that the human resources function plays a strategic role.

Finance and Accounting

Finance and accounting are gaining momentum on the shared services front, as companies are realizing the business value by incorporating higher-level financial services.

Information Technology

ScottMadden has been a leader in helping to apply business management concepts to the management of information services departments.

Supply Chain

It has been said that “Companies do not compete; their supply chains do.” We believe this is true across nearly all industries.

Facilities

We help clients manage their real estate and facilities assets and address each area of performance to help them propel through the maturity model and become a leader in real estate and facilities management.

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