VC Assessment

ScottMadden’s Value Creation Assessment involves determining the appropriate levels of service required by your business, assessing current performance, and identifying your value potential - the value you can expect from your operations.

Many companies struggle to define what level of service is good enough. This results either in overinvesting in corporate services or having unrealistic expectations of service levels. Companies need to understand two things about their corporate services to define service expectations optimal to their organization:

To what degree is the corporate service mission critical?
To what extent are there strategic/differentiating dependencies upon the corporate service?

Only by understanding your company’s optimal service level expectations can you determine what cost structure fits your organization. This is the big mistake most companies make with benchmarking. Using VCM research, we can identify your appropriate cost structure.

By assessing your existing service performance against the optimized expectations and cost structure, we can calculate your corporate service Value Potential:

Assessment of current service performance and costs against these expectations
Calculation of service performance and efficiency improvement potential – this is the value you should expect from your corporate service organization