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Practice Areas
 
Value Creation Management
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Lessons Learned
Getting Started With Shared Services
Using Metrics to Manage Shared Services Performance
Measuring Customer Satisfaction
 
 
 

Getting Started With Shared Services

Developing a Realistic Plan and Forming the Right Team for Implementing or Improving Shared Services

 

Successful shared services projects start by establishing a realistic, workable plan and forming the right team. The plan should tie back to a business case to ensure the viability of the plans. Likewise, managing the project requires effective governance and reporting. This document gives you an overview of key aspects for developing a workable plan, forming the right team, and managing the project.

 

We request that you fill in your contact information in the form below indicating key questions or areas of interest so that we can provide you with additional relevant materials.

 

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Planning and implementing shared services is one aspect of ScottMadden's Value Creation Management (VCM) methdology. VCM is ScottMadden’s approach for helping companies create value from their corporate and shared services investment in a measurable way. To read more about VCM, click here.

 
 
 
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