Post-Launch Success Factors
After you have launched an HR shared services operation, you must determine next steps. In addition to planning for the future, there are a number of aspects of running a shared services organization that are essential to success.
“Post-Launch Success Factors” is the sixth and final session of a free online HR Shared Services learning series that ScottMadden is presenting in partnership with Shared Services and Outsourcing Network (SSON). This presentation covers a variety of shared services infrastructure elements that should continually be managed, including: governance, performance metrics, performance management processes, and service level agreements.
For more in this series, please see:view more